C L A S S E A S E

Privacy Policy

At ClassEase, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our platform. By accessing or using ClassEase, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide a seamless and secure learning experience for our users. The information we collect includes:

1.1 Personal Information

When you create an account, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Date of birth

1.2 Student Information

For students, we may also collect:

  • Academic details (courses enrolled, attendance records, performance data)
  • Uploaded assignments and study materials
  • Feedback from tutors

1.3 Tutor Information

For tutors, we may collect:

  • Professional details (qualifications, courses taught)
  • Uploaded study materials
  • Session schedules

1.4 Automatically Collected Information

We may also collect certain information automatically, including:

  • Device type
  • Browser type
  • IP address
  • Usage patterns and activity on our platform

2. How We Use Your Information

We use the information we collect to:

  • Manage student and tutor accounts
  • Schedule and manage live sessions
  • Share study materials
  • Track attendance and performance
  • Process payments and subscriptions securely
  • Improve our platform and user experience
  • Send notifications and reminders for upcoming sessions

3. Payment Information

We do not store your payment information on our servers. All payment transactions are securely processed through PayHere, a trusted payment processor that complies with the highest security standards.

For more information on PayHere's security policies, please visit their official website.

4. How We Protect Your Information

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. Some of our security measures include:

  • Encrypted data storage
  • Secure server infrastructure
  • Regular security audits and vulnerability assessments

5. Your Data Rights

As a user, you have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update Your Data: Correct any inaccuracies in your personal information.
  • Delete Your Data: Request the deletion of your account and associated data.

To exercise your rights, please contact us at admin@classease.online.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will notify you via email or through our platform. The updated policy will be effective from the date it is posted.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: admin@classease.online